One of the biggest mistakes companies make after a major data breach is communicating with the news media, consumers and others before all the facts are clear, says attorney Ronald Raether.
What's the best strategy for communications after a data breach, like the one suffered by Global Payments Inc.? Bob Carr, CEO of Heartland Payment Systems, discusses what to say in the weeks following a breach.
Gartner analyst Avivah Litan questions whether the security vulnerabilities that led to a breach that exposed 1.5 million cards may be linked to long-standing security issues at Global Payments.
This week's breach roundup includes updates on the Utah Department of Health and Global Payments breaches, as well as other incidents you might have missed.
One of the biggest mistakes companies make after a major data breach is communicating with the news media, consumers and others before all the facts are clear, says attorney Ronald Raether.
What might the Global Payments breach investigation entail? Dave Ostertag of Verizon's Investigative Response unit describes a forensics investigation - how long it can take and what it might reveal.
With a court decision handed down in Texas, a lingering lawsuit against Heartland Payment Systems and two acquiring banks, KeyBank and Heartland Bank, appears to finally have been put to rest.
How might the Global Payments breach saga unfold? A look back on the Heartland Payments System incident and investigation offers clues to what could be a rocky road ahead.
In the wake of the Global Payments Inc. data breach, what should banking institutions do to ease customers' concerns and contain any potential fraud? Experts weigh in with three key tips.
Has there been an undisclosed data breach? In the wake of the latest revelations by Global Payments Inc., some fraud analysts wonder whether they might be seeing signs of a separate breach.
Gartner Analyst Avivah Litan, one of the first fraud experts to report the Global Payments Inc. data breach, says the latest revelations raise more questions than answers about the incident's impact.
As news of the Global Payments Inc. data breach spread, impacted organizations, including the major payment card brands, released statements about the incident. Following are the latest news releases.
In its second formal statement about its data breach, payments processor Global Payments Inc. says this incident is confined to North America and involves fewer than 1.5 million payment cards.
"We are making significant progress in defining and rectifying the event," says Paul R. Garcia, CEO of Global Payments Inc., discussing the breach he says may have exposed 1.5 million payment cards.
In the wake of the Global Payments Inc. card breach, ID theft expert Neal O'Farrell says banks and credit unions must be proactive with outreach to customers. What should institutions' messages include?
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